She called the office. I picked up.
She called the brokerage. I almost never took inbound calls at the office — but that day I happened to be there, so I picked up. We became fast friends, and she trusted us with the sale of her home.
She was downsizing to a condo. The house was exquisite — original gumwood trim, leaded glass, and the most beautiful gardens. A home like that doesn’t get a listing. It gets a launch.
