Client reviews

Every review, in full.

Every Google review of Better Properties, good or otherwise. No cherry-picking and no rotating carousel. Filter by what you’re planning to find clients who were in your shoes.

5.0★★★★★38 Google reviews

Reviews from before 2025 may name us by our former name, Emilson Group.

“That saved us from making a costly mistake.”
Diana, on Jim checking the zoning next door. Read the review
“Jim goes the extra mile to find your dream home.”
Henedy, on finding their home. Read the review
“We’ve worked with Jim three times over the past eight years.”
Ornella, after two purchases and a sale. Read the review

Among these reviews: 14 home sales, 18 purchases, 5 estate or family sales, and 6 clients who came back for another move.

Showing all 35 written reviews, newest first. Every review appears exactly as written on Google. See them on Google

  1. Kelly Ash

    Nov 2026 on Google

    ★★★★★
    I cannot recommend Jim enough! I had just one week to find somewhere to live, whether buying or renting, and he truly went above and beyond to make sure I was taken care of. He genuinely looked out for my best interests and never made me feel like I was navigating it alone. His care, dedication, and support meant so much. I would turn to him again in a heartbeat and recommend him to anyone looking for an agent who truly has their back!
    HousesApartments or condos
  2. Paula Luna

    Nov 2026 on Google

    ★★★★★
    Jim was absolutely fantastic throughout our apartment search in Toronto! He was incredibly knowledgeable and thorough when showing us the different properties, making sure we had all the information we needed to make the right decision. What truly stood out was his flexibility and dedication. Despite being in different time zones during our virtual tours, Jim always went above and beyond to accommodate our schedules and make the process as seamless as possible. His professionalism, responsiveness, and genuine commitment to helping us made the entire experience so much easier and enjoyable. I would 100% recommend Jim Emilson to anyone looking for a reliable, knowledgeable, and dedicated real estate agent in Toronto. You’ll be in great hands!
  3. Mark Stephens

    Oct 2026 on Google

    ★★★★★
    Jim was very helpful right from the start. We were helping my mother sell her condo. He was very kind and reassuring for her. He was also proactive in suggesting the listing price and as a result the condo sold in a very short time. We would highly recommend Jim.
  4. Diana Henlisia

    Oct 2026 on Google

    ★★★★★
    Jim advised my husband and I on a purchase of a property outside of the city to commence our retirement journey. We were extremely pleased and relieved with the advice he provided. He truly listened to our needs and objectives. That understanding resulted in his investigating zoning of the adjacent properties and that saved us from making a costly mistake. Accompanying us on home visits resulted in receiving honest and valuable feedback about details that we had not noticed. His guidance on the offer amount and the closing process, as well as his excellent connections with other experts who advised us, ensured that our interests were protected and contributed to a successful purchase. We would absolutely recommend Jim to represent you as an honest and trustworthy realtor.
    Houses
  5. Wanda Hychar

    Jul 2026 on Google

    ★★★★★
    Working with Jim and his team was an amazing experience. Selling a home can be daunting. There are so many factors to consider, and the entire process can feel overwhelming. From the very beginning, Jim quickly put our minds at ease and expertly guided us through every step. What truly set Jim apart was not only his knowledge and expertise but also his availability and patience. He was always there to answer our questions, listen to our concerns, and provide thoughtful advice. We never felt rushed and always felt supported throughout the entire process. Thanks to Jim and his team’s hard work and dedication, selling our home was a smooth, stress-free experience, and it sold in a relatively short time. We are incredibly grateful to Jim and his team for their professionalism, commitment, and outstanding service. We would highly recommend them to anyone looking to buy or sell a home.
  6. Janine

    Jun 2026 on Google

    ★★★★★
    I absolutely would recommend working with Jim to everyone! He is very knowledgeable about the market and the area and is willing to share all that information. He never made me feel pressured to make a decision and didn’t make me feel like I was wasting his time or trying his patience. His happy, helpful disposition made being in his company always feel a treat!
  7. Haileab Teklemichael

    May 2026 on Google

    ★★★★★
    Jim was fantastic to work with from start to finish. He really took the time to understand what we were looking for in a condo and never pressured us into making a decision. His patience and knowledge of the market made the whole process feel smooth and stress-free. Thanks to Jim, we found a condo that truly feels like home. Highly recommend!
  8. 2foodiesonaplane

    Apr 2026 on Google

    ★★★★★
    Jim took such great care of my grandmother for the sale of her condo. He was extremely professional all while being down to earth. Jim has a great knowledge of the area/market and has a great team in place to ensure the transaction went smoothly. Thanks to his skills and marketing strategies, we sold at a fair price and quickly despite this difficult market. We highly recommend him to anyone looking to buy or sell in the Toronto or GTA area. Thanks again Jim!!
  9. A S

    Apr 2026 on Google

    ★★★★★
    Jim Emilson: Real estate expert 20/10 stars has become our friend. We met Jim late October 2020 about an estate matter. He exceeded our expectations ~ from the first meeting, consultation & pricing, private listing & offers, negotiation & acceptance ~ through to the closing. Sold within 5 days! Thank you Jim. You are a super star 💫. You raised the bar! Anette, Greater City of Sudbury, ON.
  10. Melinda Gordon-Edmonds

    Apr 2026 on Google

    ★★★★★
    Jim found me a unicorn A++++ tenant. He was responsive, easy to communicate with, and professional. Highly recommend working with the Emilson group.
  11. TT Nicks

    Apr 2026 on Google

    ★★★★★
    Jim helped us buy our first place. What a great experience! He was patient with our many questions and we looked at so many properties before deciding on this one. Couldn’t be happier. Thanks Jim
  12. Jose Fa

    Apr 2026 on Google

    ★★★★★
    My wife and I had an excellent experience working with Jim as our agent in May 2025 in earth of a condo in North York and our precious 2 moves. Jim is incredibly hones and transparent, which made the entire process feel stress-free. Jim's efficiency stood out right away-evey step was handled promptly and professionally, with clear communication throughout. What sets Jim apart is his genuine commitment to his clients best interests. We also appreciated his up to date insights on tye market, explaining current trends in a way that was easy to understand. If you're looking for a real estate agent who is reliable, knowledgeable, and truly puts clients first, call Jim. He will definitely be the first person we call if we need to move again.
  13. Ornella Avakian

    Apr 2026 on Google

    ★★★★★
    We’ve worked with Jim three times over the past eight years and each experience has been exceptional. He spent months helping us find our first condo, showing incredible patience and care in making sure it was the right fit. When it came time to sell, Jim made the entire process seamless. He coordinated everything needed to prepare the condo, brought in a fantastic team and transformed it into a picture-perfect space. It sold quickly and for a great price, and his guidance throughout was thoughtful and strategic. We then worked with Jim again to purchase our first house and again, he was patient, knowledgeable, and supportive as we explored all our options to find the perfect fit. Beyond buying and selling, Jim consistently connected us with trusted professionals to support us in setting up our homes, which made a huge difference. We’re incredibly grateful for his expertise and would highly recommend him.
  14. Henedy Macias

    Apr 2026 on Google

    ★★★★★
    You’re going to love working with Jim. He’s an excellent negotiator—fair, thoughtful, and assertive. The best way to close any deal is by protecting everyone’s interests, focusing on both the relationship and the results—and Jim truly delivers on that. He makes the entire process feel reliable and stress-free. His team is punctual and highly efficient, so you never have to worry about a thing. Even when it feels like there are no good options left in the market, Jim goes the extra mile to find your dream home—that’s exactly what he did for us. When we thought we had run out of better options, Jim called us and showed us, via FaceTime, a house he had personally visited to make sure it checked all our boxes. Yes—he went himself, walked through it, and confidently said, “You’re going to love this one!” And he was right. He secured the best price and options, paying attention to every detail—including the neighborhood and what worked best for our family. Jim goes beyond the standard—he digs deeper. You won’t just have any agent; you’ll have the best. That’s why you’re going to love working with Jim.
  15. yoel farzan

    Apr 2026 on Google

    ★★★★★
    Jim Emilson is one of a one-of-a-kind real estate agents who will treat you with utmost respect, and he will go the extra mile for his clients, being a client Jim has been amazing, with his knowledge of real estate buying and selling properties with customer satisfaction first foremost with attention to fairness to all parties involved, Jims experience is second to none, whereby he can see the upside potential of any property and guide you through the pros and cons just like he would buy the property for his own use, I'm and i always use Jim for all of my real estate needs,,,,,,, I strongly recommend Jim to anyone who is looking for a knowledgable and fair and honest purchase or sale,,,,,,,
  16. Laura González

    Apr 2026 on Google

    ★★★★★
    Jim was an amazing agent! He is confident, efficient, extremely nice and very experienced. He made the process so easy because he goes above and beyond.
  17. Brenda Warne

    Apr 2026 on Google

    ★★★★★
    I have not had this company sell my home as of yet, but I have certainly heard so many wonderful stories about them. Jim has taken the time to converse with me on many concerns that I have had regarding my home and the realestate market, he has also answered many of my questions promptly. I have enjoyed so many of his informed videos. Thanks Jim for keeping informed on the do's and dont's for my home. A very smart and honest man.
  18. just desserts

    Apr 2026 on Google

    ★★★★★
    Jim helped me both sell and buy a property. He also arranged for our property to be staged in a way that we didn’t feel like we were guests in our own home. He was patient as we navigated indecision and travelled east and west of the city to find a suitable property to purchase. Jim always remained calm and professional and got along with realtors and property managers alike all the while maintaining a sense of humour. I would not hesitate to recommend Jim and to use his real estate services again.
  19. Yvonne Fa

    Apr 2026 (edited) on Google

    ★★★★★
    I was referred to Emilson group by a friend. My husband and I were drawn immediately to Jim’s professionalism, honesty and attention to detail in every step of finding our new home.
    ResponsivenessQualityProfessionalismValue
  20. Renee Besson

    Apr 2026 on Google

    ★★★★★
    Jim was a joy to work with. Extremely dedicated, helpful and honest right from the beginning. Ours was an estate sale. The home had been my father’s. Jim patiently guided us through the process and was always available to answer any questions. He helped us price right and supported us with cleaning and staging. As a result, the home showed beautifully and sold quickly. To anyone in search of a sincere, supportive and knowledgeable realtor, I’d recommend Jim wholeheartedly.
  21. Stephanie Tersigni

    May 2022 on Google

    ★★★★★
    First-time home buyers, but seamless process!! Right away, Jim Emilson's many years of experience made us feel well-cared for and he definitely proved to be trustworthy. Although we had many specific preferences (time/location/age of condo/price/size/balcony/locker/low crime/etc), he was able to come through tenaciously on everything and he never gave up on us. His insight of location and news items was always up to date and thorough, so we were informed of low-crime high-quality areas. Jim Emilson's candour and honesty really made it fast and simple for us. He even provided an App that helped us move, which we used to organize our timeline of action items for the moving process. His knowledge of Etobicoke was very extensive, which was invaluable because I am fairly new in this area. In summary: Superior level of attention to detail and customer service, thank you * I plan on using him again and I recommend Jim to others *
  22. Angus McKay

    Apr 2022 on Google

    ★★★★★
    Jim was so helpful in our search for a condo and so fun to work with. He gave great advice and helped us see some great units. Thank you!
  23. Iain McKay

    Apr 2022 on Google

    ★★★★★
    Jim made the process of finding our first lease a breeze. He guided us through every step and made the experience a very positive one due to his professionalism and awesome attitude. I look forward to working with Jim again in the future!
  24. Amanda Charley

    Apr 2022 on Google

    ★★★★★
    Jim is the calm, level-headed, reassuring real estate agent everyone needs. After putting in the offer on our condo, we went through an extremely stressful back-and-forth situation with the seller. Jim handled it all like the professional he is. He kept us informed without making us feel overwhelmed, and he calmly guided us through it all. It was exactly what we needed. We couldn’t have gotten through it all without him!
  25. Debbie Boxleitner

    Mar 2022 on Google

    ★★★★★
    Working with Jim and his team was a seamless experience. We had a short time to sell and April arranged our home to be attractive to the widest variety of potential buyers. Beautiful! Jim and Kourtney made the mountain of paperwork simple and easy. We have bought and sold several homes and Jim and his team were by far the most enjoyable and professional to work with. Jim really made a stressful experience so much easier with his wit and humour.
  26. S M

    Mar 2022 on Google

    ★★★★★
    Our relationship with Jim continues to grow! Thursday night was the end of an exciting couple of months with Jim where he quarterbacked the selling of the first of two condos that I had bought with him back in 2014. We had been postulating for some time on when to sell this place and Jim kept me constantly updated on market conditions so we could sell at the right juncture. He arranged everything for the sale drawing on his “rolodex” of contacts to get our place looking great and he did it while conveying peace and serenity which was much appreciated. He is also helping with transitional housing for us until our new home is ready. I look forward to future real estate deals with him. I highly recommend Jim and his team! He is our “go to guy”!
  27. Liz Greer

    Mar 2022 on Google

    ★★★★★
    Jim is an absolutely wonderful person to work with, so incredibly helpful! He goes above and beyond in everything he does - is so responsive and always provides all the information that is needed + takes the time to explain everything each step of the way. I have worked with him a couple times and have always been so impressed by his professionalism. And he is just such a kind, friendly person!
  28. Amanda Bastain

    Mar 2022 on Google

    ★★★★★
    Jim is the best!!! What more can I say. Jim and his team took all the things we were looking for and gave us as many options in our budget. Things were tough in a tight market so Jim led us smoothly through it all. At the end of the day, Jim was patient and positive along the way. He helped us find our first condo and enter this thing called ownership. He was easy to communicate with and always made us feel top shelf. Thank you for all your hard work. Much appreciated!
  29. Eve K

    Mar 2022 on Google

    ★★★★★
    Jim helped me both sell my condo and buy a new one. The effort Jim and his team put into selling my condo at the best price was unparalleled. From staging, to marketing, to guiding me through all of the negotiations and red tape, there was no cutting corners and I really felt like I was in expert hands. As for buying a condo… Jim’s patience in helping me secure a new place to call home in a super-tight, multiple-bid, crazy market was nothing short of saintly! The overall experience was first-rate and I wouldn’t hesitate recommending Jim to anyone.
  30. h a

    Mar 2022 on Google

    ★★★★★
    We met Jim Emilson by chance around 10 years ago during a condo showing and since than have been using him for all our real estate needs. There are two qualities that single Jim out from the crowd of real estate agents: honesty and true care for your needs. There were times, when we would like a place, but Jim would give his honest opinion on the builder or the area. This would provide us with professional insights that ultimately saved us from a lot of disappointment and real estate unhappiness. Jim is truly knowledgeable about all the aspects of buying and selling properties, meticulous at providing you with regular and relevant information and updates that you may require for your decisions. We would highly recommend Jim Emilson to anyone who is interested in purchasing or selling real estate in Toronto.
  31. Sammie Collier

    Mar 2022 on Google

    ★★★★★
    Jim made the process of selling my late parents’ home less stressful. He answered all our questions, in a timely way. He is an honest, kind and professional person. If you’re looking to sell your home or buy one I highly recommend Jim!
  32. Jaime Pereira

    Mar 2022 on Google

    ★★★★★
    Jim Emlison of Emilson Group was the best thing to happen to my family. We were referred to Jim by our previous agent, and I'm so glad he did. We moved at the start of the pandemic and we were very nervous about agents in general. We interviewed four or five to get a sense of what the market was like for our condo, what we needed to get from the sale. A lot of agents told us we should basically stay put we won't get what you need from the sale. Then we met Jim! He was honest and told us high end and low end for our unit, showed us comparables for the unit, and what he could bring as our agent. And most importantly Jim spoke to us as we were friends and not just clients. He knew we were a young family looking for bigger space. Jim sold our place before we got to offer day. Hia staging it and marketing were spot on and very effective. When it came to finding out new home he made sure we did not spend beyond our means and were comfortable with what we were buying. I'm glad we found Jim Emilson he was the person we needed at the time we needed him.
  33. Brittney Pereira

    Mar 2022 on Google

    ★★★★★
    Jim and his team are amazing. We were referred to his team from our previous agent. We used the team to sell our condo and buy our townhouse. I am thankful for how Jim was able to manage our expectations and steer us in the right directions. Somehow Jim managed to get all of the stars to align. Jim landed an awesome deal on the sale of our condo because the way his amazing team did staging, advertising, listing, etc. All of this set us up for success in buying our new home. A bonus was that we has a lot of laughs while doing it! I would recommend Jim and his team to everyone!
  34. Jessica Soares

    Mar 2022 on Google

    ★★★★★
    As first time home-sellers, we were anxious about the whole process; what do we list our property for, for how long, do we accept a bully offer, should we stage the house? It was all new to us. Jim helped us and walked us through each step, reassuring us that he was on our side and would be there with a response quickly and confidently. He really knows what he’s talking about, and navigated us through that anxious week that the house was on the market. We sold fast, and above asking. We highly recommend his team for getting you through start to finish of the various steps, and were left impressed with the speed of his replies to our many questions, we really felt at ease and felt his passion for what he does.
  35. Candice C

    Jul 2021 on Google

    ★★★★★
    High level of professionalism and exactness. The entire group is punctual, responsive and knowledgable. We highly recommend

Plus 3 five-star ratings left without a written review, from Jadon Sikorski, Megan Doniec and Shane Pow.

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